Frequently Asked Questions
Q: How do I place an order?
A: To place an order, simply browse our online store and add the products you want to your cart. When you're ready to check out, enter your shipping and billing information and select your preferred payment method. Once your order is confirmed, we'll begin processing it right away.
Q: How long does it take to receive my order?
A: Our processing time is usually 3-7 business days. After the processing time, your order will be shipped out according to the shipping method you have selected during checkout. Shipping times may vary depending on your location and the shipping method you have selected.
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can use this tracking number to track your order on the carrier's website.
Q: What is your return policy?
A: We accept returns for products that are damaged or defective upon arrival. To be eligible for a return, please email us at contact@nomadlifeco.com within 7 days of receiving your order. Please provide us with your order number and photos of the damaged or defective product. For more information, please refer to our Refund Policy.
Q: Do you offer exchanges?
A: No, we do not offer exchanges at this time. If you would like to exchange a product, please return the original product and place a new order.
Q: What forms of payment do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Q: How do I contact customer service?
A: You can contact us by emailing contact@nomadlifeco.com. We're happy to help with any questions or concerns you may have.
Q: Can I customize a design or request a custom order?
A: At this time, we do not offer custom designs or orders. However, we are always adding new designs to our online store, so please check back often for new products.
Q: How do I care for my t-shirt?
A: To ensure the longevity of your t-shirt, we recommend washing it inside out in cold water and hanging it to dry. Do not iron the design.
If you have any additional questions or concerns, please do not hesitate to contact us at contact@nomadlifeco.comÂ